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If a patient cancels, block it for a new one.
As simple as that sounds, it’s actually very advantageous.
Patients are the lifeblood of your business. While it’s good to aim for loyal customers, your priority should be new ones. You set the stage for the culture of your practice through your new patient process.
Shift your practice to a different arena. There’s so much to offer to and gain from new patients.
Watch this week’s Dentistry Made Simple episode to appreciate the value of a new patient. You don’t want to waste your time chasing recalls in vain.
Ashley Latter is recognized as The Selling Coach of the dental industry. He has over 26,000 hours of business coaching experience, all towards dentists...
Ryan Skale is the owner of Skale Dental Professionals, a family-owned practice in Northbrook, Illinois. The father-son managed practice specializes in general and preventative...
This week I speak candidly about refocusing and re-energizing ourselves back to the Winning Mindset for 2021. I am afraid that we did such...