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If a patient cancels, block it for a new one.
As simple as that sounds, it’s actually very advantageous.
Patients are the lifeblood of your business. While it’s good to aim for loyal customers, your priority should be new ones. You set the stage for the culture of your practice through your new patient process.
Shift your practice to a different arena. There’s so much to offer to and gain from new patients.
Watch this week’s Dentistry Made Simple episode to appreciate the value of a new patient. You don’t want to waste your time chasing recalls in vain.
In this episode, Meredith and I discuss bringing orthodontics back into our practice after a break during the pandemic. We reflect on the success...
Fred Joyal is a speaker, author, and business coach. He specializes in helping people develop what he calls “the superpower of boldness.” His systematic...
Trust is at the core of any kind of relationship and business. You wouldn’t want to work with someone you don’t trust. Likewise, people...