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If a patient cancels, block it for a new one.
As simple as that sounds, it’s actually very advantageous.
Patients are the lifeblood of your business. While it’s good to aim for loyal customers, your priority should be new ones. You set the stage for the culture of your practice through your new patient process.
Shift your practice to a different arena. There’s so much to offer to and gain from new patients.
Watch this week’s Dentistry Made Simple episode to appreciate the value of a new patient. You don’t want to waste your time chasing recalls in vain.
Shivi Gupta is a dental practitioner at Scripps Rock Dental, a practice in San Diego that offers whitening, Invisalign, bridges, and implants among other...
Ivan Chicchon is a practicing dentist, lecturer, and trainer for dental implant procedures. He is commonly referred to as the Implant Ninja, the nickname...
In this episode, Meredith and I discuss simplifying the dental business and creating effective team incentives. We believe that dental practice management doesn’t have...