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If a patient cancels, block it for a new one.
As simple as that sounds, it’s actually very advantageous.
Patients are the lifeblood of your business. While it’s good to aim for loyal customers, your priority should be new ones. You set the stage for the culture of your practice through your new patient process.
Shift your practice to a different arena. There’s so much to offer to and gain from new patients.
Watch this week’s Dentistry Made Simple episode to appreciate the value of a new patient. You don’t want to waste your time chasing recalls in vain.
Complacency and stagnation are two ‘silent killers’ for any small business. And if the definition of insanity is to do the same thing over...
In this episode, Meredith and I discuss bringing orthodontics back into our practice after a break during the pandemic. We reflect on the success...
I started my dental practice in 2001 and have made many mistakes along the way, but I’ve also learned from every one of them....