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If a patient cancels, block it for a new one.
As simple as that sounds, it’s actually very advantageous.
Patients are the lifeblood of your business. While it’s good to aim for loyal customers, your priority should be new ones. You set the stage for the culture of your practice through your new patient process.
Shift your practice to a different arena. There’s so much to offer to and gain from new patients.
Watch this week’s Dentistry Made Simple episode to appreciate the value of a new patient. You don’t want to waste your time chasing recalls in vain.
Dr. Wade Pilling is a dentist and entrepreneur in Boise, Idaho. He likes running multiple businesses and has done well with both his dental...
Join me on episode 17 of the podcast to listen to my discussion with Sandi Hudson from “Unlock the PPO” about how to negotiate...
Lane Barker is the owner of Magnolia Dental Spa, a dental practice that provides high-quality services and makes each patient feel like they’re being...