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It is no secret that Chick-fil-A has the best customer service. Listen in this week to see what T-bone and Meredith think we can learn from Chick-fil-A about customer service.
In this episode, I've shared crucial lessons from my experience—maintaining a thriving practice despite tough competition. When we are overbooked, we lack team members,...
In this episode, T-bone begins a series of interviews with outstanding female dentists. He's doing so because he feels there’s not enough recognition of...
Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they...